Connected operating model
Multiply operational capacity. Keep people in control.
Let AI agents advance work across your existing processes, coordinate handoffs and respond to changing conditions. Your team sets priorities and makes critical decisions.
This updated guide is currently available in English.
See an event become a completed next step.
Follow the trigger, the agents’ response, the human decision and the resulting work in one connected example.
AI detects a change, prepares a revised path and routes the exception to the responsible person, reducing disruption while your team stays in control.
La IA impulsa el trabajo rutinario para que tu equipo se concentre en decisiones de mayor valor.
North Site · changed access window
An access window changes in a program using an internal team at one site and an external provider at another.
- Your decision
- People authorize assignments and external communications through their established controls.
- Expected output
- A revised visit record and prepared update, with follow-through ownership.
Read the workflow guide and decision points
AI advances routine execution within your permissions; people approve consequential changes.
North Site · changed access window
An access window changes in a program using an internal team at one site and an external provider at another.
Event and proposal
- Input
- A site owner moves the access window; the existing visit overlaps another assignment.
- Product or agent contribution
- AI identifies affected work, compares people and aircraft constraints and prepares alternatives without manual coordination of every task.
Resulting output
A reviewable change proposal with the affected visits and unresolved constraints.
Review the exception
- Input
- Two alternatives: move the internal team or ask the approved external provider.
- Product or agent contribution
- Keep the proposal, missing evidence and approval request together; preserve a manual fallback.
Resulting output
An approved option and the evidence behind that decision.
Advance the work
- Input
- The approved plan and a named owner for the next handoff.
- Product or agent contribution
- AI carries the approved decision into scheduling and client updates, keeping the next steps moving across teams.
Resulting output
A revised visit record and prepared update, with follow-through ownership.
- An operational event occurs.
- Relevant agents coordinate the response.
- A person reviews the consequential decision.
- The resulting task, assignment or update is visible.
Introduce assistance at a controlled handoff
Set the permissions and approval points for the workflow. Agents advance routine work and bring critical exceptions to the responsible person.
Your established manual process remains available.
Set the permissions and approval points once, then let AI advance routine work while your team controls consequential decisions.
La IA impulsa el trabajo rutinario para que tu equipo se concentre en decisiones de mayor valor.
Work alongside manual processes
Prepare a change without replacing the coordinator’s scheduling and communication tools.
Mantén a tu equipo productivo cuando cambien los horarios. Tus agentes PM y Fleet cruzan las asignaciones con la disponibilidad del equipo y los activos, detectan solapamientos y preparan opciones de reasignación para tu revisión.
Review the exception
The accountable person checks current conditions, qualifications and affected work.
Record the outcome
Retain the accepted proposal, decision and owner of the next action.
Start with one event, then extend deliberately
Begin with one recurring event. Extend the workflow across teams and regions as you establish the operating model.
Agentic Operations is a platform capability, not a separate membership.
Agents coordinate routine execution across teams, systems and regions. Your team defines goals and permissions, and takes control when a critical exception needs judgment.
Put one workflow in motion.
Explore how agents reduce manual handoffs, then discuss the workflow your organization wants to improve.