Connected operating model

Multiply operational capacity. Keep people in control.

Turn operational changes into reviewable next actions. Your agents coordinate tasks and dependencies across the workflow while your team sets priorities, approves exceptions and keeps responsibility for the operation.

Discuss My WorkflowExplore Mission Templates

Bring the workflow, responsible people and the handoff you want to improve. Our team will review your request and follow up by email.

Drone operations team reviewing missions, inspection evidence and proposed next actions
Drone operations team reviewing missions, inspection evidence and proposed next actions

A weather change. A controlled continuation.

Follow the Sunfield thermal example from interrupted capture to a reviewed response.

Sunfield thermal mission on hold with incomplete paired imagery and a continuation task.
Illustrative Sunfield · array B thermal board. Cloud change interrupted the final row; continuation awaits an agreed recapture window.

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Sunfield thermal mission on hold with incomplete paired imagery and a continuation task.

Illustrative Sunfield · array B thermal board. Cloud change interrupted the final row; continuation awaits an agreed recapture window.

Illustrative workflow · AI advances routine execution; your team owns critical decisions.

Sunfield · array B thermal

A cloud change interrupts the final thermal row. The mission stays on hold while the team agrees a suitable recapture window.

  1. Identify the affected work

    Input
    Changed conditions during paired visual and thermal capture.
    Product or agent contribution
    Risk organizes the environmental and equipment-state questions; PM keeps the incomplete row and delivery dependency visible.

    Resulting output

    An explicit hold and a record of the remaining paired imagery.

  2. Prepare and choose a response

    Input
    Unfinished row, reviewer requirements, crew availability and asset readiness.
    Product or agent contribution
    PM prepares a continuation plan, Fleet checks asset constraints and Risk surfaces the readiness checks.

    Resulting output

    A reviewed continuation with an accountable owner, or a documented limitation for technical review.

  3. Record the outcome

    Input
    Accepted continuation or limitation and the original media manifest.
    Product or agent contribution
    Agents prepare follow-up tasks and the authorized update while preserving the source record.

    Resulting output

    A visible next task, decision and evidence handoff. The screenshot shows the hold, not a completed recapture.

  • Trigger: cloud conditions interrupt the final thermal row.
  • Prepared response: remaining evidence, readiness checks and a continuation option.
  • Human decision: agree the capture window and confirm operating readiness.
  • Recorded outcome: the approved next task or an explicit limitation.

Set the boundary for each handoff.

Keep routine coordination moving without handing over consequential decisions.

Define which actions may proceed within your permissions and which require approval. A coordinator can accept, adjust or reject a prepared change; the operator retains flight decisions and the reviewer retains acceptance.

Agent action and approval controls.
Separate control-settings sample. Define review boundaries before agents advance the handoff.

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Agent action and approval controls.

Separate control-settings sample. Define review boundaries before agents advance the handoff.

  • Work alongside manual processes

    Review the same change through your established scheduling and communication process. Record the chosen response so agent and manual work use the same decision.

  • Review the exception

    The operator verifies conditions and suitability. The accountable reviewer agrees the evidence standard and continuation requirements.

  • Record the outcome

    Retain the proposed response, the approved decision, the responsible owner and the next task. A prepared action and an executed action remain distinguishable.

Choose one repeatable exception to improve.

Bring a real handoff, its permission boundary and the outcome you need.

Start with a weather hold, an asset conflict or a review request. Agree the trigger, information needed, approving role and completion evidence, then extend the operating model across teams. Agentic Operations is a platform capability, not a separate membership.

Your team can use agent preparation alongside its existing manual process. The approved decision remains the source for the next action.

Put one workflow in motion.

Bring one recurring exception, the people who decide it and the systems affected. We will help frame a focused workflow discussion around that handoff.

Discuss My WorkflowExplore Mission Templates

Bring the workflow, responsible people and the handoff you want to improve. Our team will review your request and follow up by email.